Psychology role in an airport development

A research at Manchester Airport's has found that the airplane passenger feel they are unable to relax during the security check. Along with psychologists advice, the Manchester Airport's teamed up together with behavioral consultants to make a problem solving to make the passenger feel better.

To make the passenger more comfortable, the Manchester Airport has act to make passengers through checks as quickly as possible, by make a redevelopment. The redevelopment will see the security area relocated directly behind the main check-in hall to get passengers through checks as quickly as possible. (from Psychology behind airport revamp, by news.bbc.co.uk)

The Manchester Airport has make a good solution, and show us a role of psychology in an airport to satisfy the passenger need.